STORAGE FAQs & TIPS

STORAGE FAQs

• Do I need to sign a long-term lease?

  No, we rent on a month-to-month basis.

• What documentation do I need in order to rent a space?

  We require a government-issued photo ID (example: a current driver’s license, state ID, or passport).

• When can I move in?

  If there is a storage space available that meets your specific storage needs, you can move in anytime after the unit has been assigned.

• How much notice needs to be given before I move out?

  All contracts are month-to-month. However, we do require a 14-day written notice to vacate.

• Can I store a car?

  A copy of the current registration and insurance will be required for any titled items stored on property, including but not limited to boats, RVs, cars, trucks, and trailers.

• How do I make a payment?

  You can pay in person, mail a check or money order, or make a payment through our website. You may also sign up to have payments automatically deducted from your credit card account monthly.

• What forms of payment do you accept?

  Cash, checks, money orders, VISA, MasterCard, American Express and Discover. (Personal checks must be in tenant's name.)

• Are the contents of my storage space covered by Management's Insurance?

  No. It is recommended that an insurance policy is purchased to provide coverage for the contents of your storage unit.

• Do you sell boxes and storage supplies?

  No, we do not sell storage supplies.

• How do I know how much storage space I will need?

  You can either use our Storage Calculator on our website or call and let one of our highly knowledgeable office staff help decide what size will best fit your needs.

• Are there any items that I am NOT able to store?

  Liquids, explosives, flammable liquids, toxic materials and perishables. Please contact us if you have any questions regarding a specific item.

• Does there have to be someone in the office to let me through the security gates?

  No. At the time of signing you will be assigned a security pass code that will allow you access to your unit 24/7.

• Do you have handcarts and dollies available at your facility?

  Yes. You are welcome to use our dolley and hand trucks during office hours.

STORAGE TIPS

• Plan for more space than you think you'll need

  There will always be that extra closet or piece of furniture that was not accounted for. Use our Size Calculator to help determine what size best fits your needs.

• Why Choose Climate Controlled?

  For items that you would not want to store in your attic or garage, you may want to consider a climate controlled unit. Electronics, pictures, candles, press wood furniture, and leather furniture can be sensitive to the heat and humidity.

• Clean All Surfaces

  While all items should be stored clean to avoid any degrading, pay close attention to kitchen items (microwave, toaster, stove, refrigerator). Make sure to remove any crumbs or food particles to protect your items and your neighbor's items from pests.

• Gather Materials

  Start by gathering as many boxes as you think you will need, as well as tape, markers, and packing material (e.g., foam shipping noodles, bubble wrap, packing paper or towels).

• Inventory

  Create an inventory list of your items, including numbering your boxes and what is stored in each box. Keep it in a safe place (at home or in a safe deposit box) away from the unit so it doesn't get lost.

• Prepare

  Prepare your space by placing a protective cover on the floor under your household items.

• Keep Dry

  Place your storage items on 2x4 boards or on pallets to guard against dampness. Any concrete floor may become cold and damp.

• CAUTION

  Do not store anything COMBUSTIBLE (e.g., paint thinner, gasoline, solvents, oil, or paint). Lawnmowers, blowers, etc. must be drained of fuel and oil. We take the safety of our occupants very serious as well as the integrity of our facility. If any damage is caused by the content of your storage unit, you will be held monetarily responsible.

• Access

  Plan your storage space. Place items that you may need to access in the front of the unit.

• Easier Access

  Try to leave an aisle down the center of the storage unit for easier access. Leave a small space between the walls and boxes to allow for air circulation.

• Stack

  Put furniture in first and stack boxes on top. (Always use a blanket to protect furniture from scratches.) Stack heavier boxes on the bottom and lighter boxes on top.

• Strong Boxes

  Be sure your boxes are strong enough to hold 25-30 pounds (although we suggest not putting too much in each box). When possible, plastic bins are recommended.

• List Contents

  List contents of boxes on all four sides; number the boxes and seal with tape.

• Wrap It Up

  Dishes and glasses should be wrapped in paper and packed in sturdy boxes or plastic bins. Stack them on top. Do not use newspaper or magazines. The ink may stain the contents.

• Fragile

  Fragile pictures and mirrors should be wrapped in cardboard, marked “FRAGILE” and stacked on end.

• Extra Space

  Furniture with drawers can be utilized as storage places for pictures, knick-knacks, china, silverware, small items, etc. Wrap them in tablecloths, towels, or blankets to prevent breakage.

• Appliances

  Larger appliances make excellent “packaging cases” for blankets, towels, tablecloths and clothes.

• Electronics

  Put TVs and other electronics in the rear of your unit.

• Stored Together

  Shovels, hoes, rakes, and hoses can be stored together in empty trash cans. Stack extra cans inside each other.

• Removable Legs

  Tables that have removable legs should be broken down to save space.

• Sharp or Heavy Objects

  Avoid placing sharp or heavy objects on top of upholstered furniture or where it is subject to fall.

• Stuffed Furniture

  Wrap all cushions in plastic to protect against dust.

• Mattresses

  Thoroughly wrap the mattress in plastic and secure the plastic with packing tape to create a tight seal. If possible, do not use thick plastic covers, as these are more likely to trap in the moisture. A light, breathable plastic is ideal. For long-term storage, consider purchasing a high-quality mattress bag (with no holes or tears). These covers are designed to prevent mold and ensure the mattress stays dry. It’s entirely okay to carry your mattress upright, but once you place it inside your storage unit, lay it flat to mimic its natural positioning. Mattresses need to be stored flat because eventually the coils and inner-workings of a side-stored mattress will settle out of their proper position, destroying the cushion.

• Metal Items

  Wipe any items made of metal - bikes, metal tables, tools, etc. - with machine oil to prevent rusting.